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This issue is currently under investigation and we will update as soon as we have more information.","created_at":"2025-03-17T03:02:21.745Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-17T03:02:21.745Z","display_at":"2025-03-17T03:02:21.745Z","deliver_notifications":true,"tweet_id":null,"id":"5kx5t064n4fw","incident_id":"r9vflxxcxm0p","custom_tweet":null,"affected_components":[{"code":"796cczf6p0kz","name":"Avid User Login","old_status":"operational","new_status":"partial_outage"},{"code":"hvxqyv3cc5tz","name":"Pro Tools Projects \u0026 Collaboration","old_status":"operational","new_status":"partial_outage"},{"code":"yl1nmc1hkllf","name":"Sibelius Cloud Sharing","old_status":"operational","new_status":"partial_outage"},{"code":"x8d3rwl3vc5q","name":"Sibelius Cloud Rendering","old_status":"operational","new_status":"partial_outage"},{"code":"1536gx21zphn","name":"Link Desktop \u0026 Mobile","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Avid User Login","created_at":"2021-11-01T16:29:11.327Z","updated_at":"2025-03-17T03:53:59.257Z","position":1,"description":"Login for Link Desktop \u0026 Mobile, Pro Tools Projects \u0026 Cloud Collaboration, and Sibelius Cloud Sharing.","showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"796cczf6p0kz","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Pro Tools Projects \u0026 Collaboration","created_at":"2021-11-01T16:31:47.083Z","updated_at":"2025-04-10T17:51:13.750Z","position":2,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"hvxqyv3cc5tz","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Sibelius Cloud Sharing","created_at":"2021-11-01T16:32:17.191Z","updated_at":"2025-03-17T03:53:59.283Z","position":4,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"yl1nmc1hkllf","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Sibelius Cloud Rendering","created_at":"2021-11-01T16:32:32.138Z","updated_at":"2025-03-17T03:53:59.295Z","position":6,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"x8d3rwl3vc5q","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Link Desktop \u0026 Mobile","created_at":"2021-11-01T16:33:01.625Z","updated_at":"2025-03-17T03:53:59.305Z","position":8,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"1536gx21zphn","page_id":"52rfkjptqh87","group_id":null}]},{"name":"Avid Link backend service upgrades","status":"completed","created_at":"2024-08-21T23:59:37.197Z","updated_at":"2024-08-22T04:21:02.159Z","monitoring_at":null,"resolved_at":"2024-08-22T04:21:02.145Z","impact":"maintenance","shortlink":"https://stspg.io/8v92l1xwyf82","scheduled_for":"2024-08-22T02:21:00.000Z","scheduled_until":"2024-08-22T04:21:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2024-08-22T01:21:02.497Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2024-08-21T23:59:37.190Z","reminder_intervals":null,"id":"m7br8jw005s1","page_id":"52rfkjptqh87","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2024-08-22T04:21:02.145Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-22T04:21:02.145Z","display_at":"2024-08-22T04:21:02.145Z","deliver_notifications":true,"tweet_id":null,"id":"jl6dlj3j9bdc","incident_id":"m7br8jw005s1","custom_tweet":null,"affected_components":[{"code":"796cczf6p0kz","name":"Avid User Login","old_status":"under_maintenance","new_status":"operational"},{"code":"1536gx21zphn","name":"Link Desktop \u0026 Mobile","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2024-08-22T02:21:02.354Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-22T02:21:02.354Z","display_at":"2024-08-22T02:21:02.354Z","deliver_notifications":true,"tweet_id":null,"id":"8vpscd1zgsc0","incident_id":"m7br8jw005s1","custom_tweet":null,"affected_components":[{"code":"796cczf6p0kz","name":"Avid User Login","old_status":"operational","new_status":"under_maintenance"},{"code":"1536gx21zphn","name":"Link Desktop \u0026 Mobile","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2024-08-22T01:21:02.388Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-22T01:21:02.388Z","display_at":"2024-08-22T01:21:02.388Z","deliver_notifications":true,"tweet_id":null,"id":"7vl0cfx9l2hq","incident_id":"m7br8jw005s1","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Functionality wise, Avid Link users will experience the following:\n\n- push notifications not being shown for shared projects and chat messages\n\n- licensing handled by Avid Link will have issues","created_at":"2024-08-21T23:59:37.241Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-21T23:59:37.241Z","display_at":"2024-08-21T23:59:37.241Z","deliver_notifications":true,"tweet_id":null,"id":"ghmz9hl9zmm9","incident_id":"m7br8jw005s1","custom_tweet":null,"affected_components":[{"code":"796cczf6p0kz","name":"Avid User Login","old_status":"operational","new_status":"operational"},{"code":"1536gx21zphn","name":"Link Desktop \u0026 Mobile","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Avid User Login","created_at":"2021-11-01T16:29:11.327Z","updated_at":"2025-03-17T03:53:59.257Z","position":1,"description":"Login for Link Desktop \u0026 Mobile, Pro Tools Projects \u0026 Cloud Collaboration, and Sibelius Cloud Sharing.","showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"796cczf6p0kz","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Link Desktop \u0026 Mobile","created_at":"2021-11-01T16:33:01.625Z","updated_at":"2025-03-17T03:53:59.305Z","position":8,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"1536gx21zphn","page_id":"52rfkjptqh87","group_id":null}]},{"name":"Avid Platform Maint","status":"completed","created_at":"2024-08-15T04:43:09.750Z","updated_at":"2024-08-15T10:35:02.231Z","monitoring_at":null,"resolved_at":"2024-08-15T10:35:02.211Z","impact":"maintenance","shortlink":"https://stspg.io/gf4xnh57l82x","scheduled_for":"2024-08-15T07:35:00.000Z","scheduled_until":"2024-08-15T10:35:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2024-08-15T06:35:02.908Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2024-08-15T04:43:09.743Z","reminder_intervals":null,"id":"ztz3fln0hgz9","page_id":"52rfkjptqh87","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2024-08-15T10:35:02.211Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-15T10:35:02.211Z","display_at":"2024-08-15T10:35:02.211Z","deliver_notifications":true,"tweet_id":null,"id":"5b1vqjtsr3f8","incident_id":"ztz3fln0hgz9","custom_tweet":null,"affected_components":[{"code":"796cczf6p0kz","name":"Avid User Login","old_status":"under_maintenance","new_status":"operational"},{"code":"hvxqyv3cc5tz","name":"Pro Tools Projects \u0026 Collaboration","old_status":"under_maintenance","new_status":"operational"},{"code":"yl1nmc1hkllf","name":"Sibelius Cloud Sharing","old_status":"under_maintenance","new_status":"operational"},{"code":"x8d3rwl3vc5q","name":"Sibelius Cloud Rendering","old_status":"under_maintenance","new_status":"operational"},{"code":"1536gx21zphn","name":"Link Desktop \u0026 Mobile","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2024-08-15T07:35:02.315Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-15T07:35:02.315Z","display_at":"2024-08-15T07:35:02.315Z","deliver_notifications":true,"tweet_id":null,"id":"wy0slgqjm2qv","incident_id":"ztz3fln0hgz9","custom_tweet":null,"affected_components":[{"code":"796cczf6p0kz","name":"Avid User Login","old_status":"operational","new_status":"under_maintenance"},{"code":"hvxqyv3cc5tz","name":"Pro Tools Projects \u0026 Collaboration","old_status":"operational","new_status":"under_maintenance"},{"code":"yl1nmc1hkllf","name":"Sibelius Cloud Sharing","old_status":"operational","new_status":"under_maintenance"},{"code":"x8d3rwl3vc5q","name":"Sibelius Cloud Rendering","old_status":"operational","new_status":"under_maintenance"},{"code":"1536gx21zphn","name":"Link Desktop \u0026 Mobile","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2024-08-15T06:35:02.816Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-15T06:35:02.816Z","display_at":"2024-08-15T06:35:02.816Z","deliver_notifications":true,"tweet_id":null,"id":"y03mph5mvdlx","incident_id":"ztz3fln0hgz9","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Message for status.avid.com, communities, my.avid and Avid Link\n\nPLEASE NOTE: Avid has scheduled critical system maintenance that will temporarily impact your ability to log in and use Avid Link, Pro Tools Cloud Collaboration, Sibelius Cloud Publishing and Sibelius Cloud Sharing solutions, or login and access newly purchased Avid software on the following dates/times:\n\nAugust 12: 8:15 am GMT/4:15 am EDT to approximately 10:50 am GMT/6:50 am EDT\n\nAugust 14: 8:25 am GMT/4:25 am EDT to approximately 11:00 am GMT/7:00 am EDT\n\nAugust 15: 8:35 am GMT/4:35 am EDT to approximately 11:10 am GMT/7:10 am EDT\n\nAugust 19: 5:05 am GMT/1:00 am EDT to approximately 7:40 am EDT/3:40 am EDT\n\n \nAvid Link – Servers will be unavailable; users will not be able to log in to Avid Link. To ensure you do not experience disruptions with accessing and using your Avid software, be sure to log in to Avid Link prior to the start of the scheduled maintenance.\n\nPro Tools Cloud Collaboration – Servers will be unavailable; users will not be able to access any cloud features including signing in, project collaboration, download/upload, etc.\nSibelius Cloud Publishing and Sibelius Cloud Sharing – Servers will be unavailable; users will not be able to render or publish scores\n\nNewly Purchased Avid Software Products – You will not be able to log in to Avid Link to download or access your new Avid software products.\n\nWe apologize for any inconvenience this may cause and appreciate your understanding. To learn about the status of Avid systems at any time, visit https://status.avid.com and subscribe to alerts.","created_at":"2024-08-15T04:43:09.809Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-15T04:43:09.809Z","display_at":"2024-08-15T04:43:09.809Z","deliver_notifications":true,"tweet_id":null,"id":"qv9707mhj941","incident_id":"ztz3fln0hgz9","custom_tweet":null,"affected_components":[{"code":"796cczf6p0kz","name":"Avid User Login","old_status":"operational","new_status":"operational"},{"code":"hvxqyv3cc5tz","name":"Pro Tools Projects \u0026 Collaboration","old_status":"operational","new_status":"operational"},{"code":"yl1nmc1hkllf","name":"Sibelius Cloud Sharing","old_status":"operational","new_status":"operational"},{"code":"x8d3rwl3vc5q","name":"Sibelius Cloud Rendering","old_status":"operational","new_status":"operational"},{"code":"1536gx21zphn","name":"Link Desktop \u0026 Mobile","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Avid User Login","created_at":"2021-11-01T16:29:11.327Z","updated_at":"2025-03-17T03:53:59.257Z","position":1,"description":"Login for Link Desktop \u0026 Mobile, Pro Tools Projects \u0026 Cloud Collaboration, and Sibelius Cloud Sharing.","showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"796cczf6p0kz","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Pro Tools Projects \u0026 Collaboration","created_at":"2021-11-01T16:31:47.083Z","updated_at":"2025-04-10T17:51:13.750Z","position":2,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"hvxqyv3cc5tz","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Sibelius Cloud Sharing","created_at":"2021-11-01T16:32:17.191Z","updated_at":"2025-03-17T03:53:59.283Z","position":4,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"yl1nmc1hkllf","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Sibelius Cloud Rendering","created_at":"2021-11-01T16:32:32.138Z","updated_at":"2025-03-17T03:53:59.295Z","position":6,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"x8d3rwl3vc5q","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Link Desktop \u0026 Mobile","created_at":"2021-11-01T16:33:01.625Z","updated_at":"2025-03-17T03:53:59.305Z","position":8,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"1536gx21zphn","page_id":"52rfkjptqh87","group_id":null}]},{"name":"Avid backend Maintenance","status":"completed","created_at":"2024-08-13T16:19:52.787Z","updated_at":"2024-08-14T10:30:02.263Z","monitoring_at":null,"resolved_at":"2024-08-14T10:30:02.241Z","impact":"maintenance","shortlink":"https://stspg.io/gkv14mg6g6sz","scheduled_for":"2024-08-14T07:30:00.000Z","scheduled_until":"2024-08-14T10:30:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2024-08-14T06:30:04.126Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2024-08-13T16:19:52.779Z","reminder_intervals":null,"id":"0bppbl8gk3k2","page_id":"52rfkjptqh87","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2024-08-14T10:30:02.241Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-14T10:30:02.241Z","display_at":"2024-08-14T10:30:02.241Z","deliver_notifications":true,"tweet_id":null,"id":"fc3vq6nvszx5","incident_id":"0bppbl8gk3k2","custom_tweet":null,"affected_components":[{"code":"796cczf6p0kz","name":"Avid User Login","old_status":"under_maintenance","new_status":"operational"},{"code":"hvxqyv3cc5tz","name":"Pro Tools Projects \u0026 Collaboration","old_status":"under_maintenance","new_status":"operational"},{"code":"yl1nmc1hkllf","name":"Sibelius Cloud Sharing","old_status":"under_maintenance","new_status":"operational"},{"code":"x8d3rwl3vc5q","name":"Sibelius Cloud Rendering","old_status":"under_maintenance","new_status":"operational"},{"code":"1536gx21zphn","name":"Link Desktop \u0026 Mobile","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2024-08-14T07:30:02.213Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-14T07:30:02.213Z","display_at":"2024-08-14T07:30:02.213Z","deliver_notifications":true,"tweet_id":null,"id":"g2xdjr3b0vnf","incident_id":"0bppbl8gk3k2","custom_tweet":null,"affected_components":[{"code":"796cczf6p0kz","name":"Avid User Login","old_status":"operational","new_status":"under_maintenance"},{"code":"hvxqyv3cc5tz","name":"Pro Tools Projects \u0026 Collaboration","old_status":"operational","new_status":"under_maintenance"},{"code":"yl1nmc1hkllf","name":"Sibelius Cloud Sharing","old_status":"operational","new_status":"under_maintenance"},{"code":"x8d3rwl3vc5q","name":"Sibelius Cloud Rendering","old_status":"operational","new_status":"under_maintenance"},{"code":"1536gx21zphn","name":"Link Desktop \u0026 Mobile","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2024-08-14T06:30:03.899Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-14T06:30:03.899Z","display_at":"2024-08-14T06:30:03.899Z","deliver_notifications":true,"tweet_id":null,"id":"j13kh2tzwd7h","incident_id":"0bppbl8gk3k2","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Message for status.avid.com, communities, my.avid and Avid Link\n\nPLEASE NOTE: Avid has scheduled critical system maintenance that will temporarily impact your ability to log in and use Avid Link, Pro Tools Cloud Collaboration, Sibelius Cloud Publishing and Sibelius Cloud Sharing solutions, or login and access newly purchased Avid software on the following dates/times:\n\nAugust 12: 8:15 am GMT/4:15 am EDT to approximately 10:50 am GMT/6:50 am EDT\n\nAugust 14: 8:25 am GMT/4:25 am EDT to approximately 11:00 am GMT/7:00 am EDT\n\nAugust 15: 8:35 am GMT/4:35 am EDT to approximately 11:10 am GMT/7:10 am EDT\n\nAugust 19: 5:05 am GMT/1:00 am EDT to approximately 7:40 am EDT/3:40 am EDT\n\n \nAvid Link – Servers will be unavailable; users will not be able to log in to Avid Link. To ensure you do not experience disruptions with accessing and using your Avid software, be sure to log in to Avid Link prior to the start of the scheduled maintenance.\n\nPro Tools Cloud Collaboration – Servers will be unavailable; users will not be able to access any cloud features including signing in, project collaboration, download/upload, etc.\nSibelius Cloud Publishing and Sibelius Cloud Sharing – Servers will be unavailable; users will not be able to render or publish scores\n\nNewly Purchased Avid Software Products – You will not be able to log in to Avid Link to download or access your new Avid software products.\n\nWe apologize for any inconvenience this may cause and appreciate your understanding. To learn about the status of Avid systems at any time, visit https://status.avid.com and subscribe to alerts.","created_at":"2024-08-13T16:19:52.841Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-13T16:19:52.841Z","display_at":"2024-08-13T16:19:52.841Z","deliver_notifications":true,"tweet_id":null,"id":"b5hf8s9m5nfz","incident_id":"0bppbl8gk3k2","custom_tweet":null,"affected_components":[{"code":"796cczf6p0kz","name":"Avid User Login","old_status":"operational","new_status":"operational"},{"code":"hvxqyv3cc5tz","name":"Pro Tools Projects \u0026 Collaboration","old_status":"operational","new_status":"operational"},{"code":"yl1nmc1hkllf","name":"Sibelius Cloud Sharing","old_status":"operational","new_status":"operational"},{"code":"x8d3rwl3vc5q","name":"Sibelius Cloud Rendering","old_status":"operational","new_status":"operational"},{"code":"1536gx21zphn","name":"Link Desktop \u0026 Mobile","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Avid User Login","created_at":"2021-11-01T16:29:11.327Z","updated_at":"2025-03-17T03:53:59.257Z","position":1,"description":"Login for Link Desktop \u0026 Mobile, Pro Tools Projects \u0026 Cloud Collaboration, and Sibelius Cloud Sharing.","showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"796cczf6p0kz","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Pro Tools Projects \u0026 Collaboration","created_at":"2021-11-01T16:31:47.083Z","updated_at":"2025-04-10T17:51:13.750Z","position":2,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"hvxqyv3cc5tz","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Sibelius Cloud Sharing","created_at":"2021-11-01T16:32:17.191Z","updated_at":"2025-03-17T03:53:59.283Z","position":4,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"yl1nmc1hkllf","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Sibelius Cloud Rendering","created_at":"2021-11-01T16:32:32.138Z","updated_at":"2025-03-17T03:53:59.295Z","position":6,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"x8d3rwl3vc5q","page_id":"52rfkjptqh87","group_id":null},{"status":"operational","name":"Link Desktop \u0026 Mobile","created_at":"2021-11-01T16:33:01.625Z","updated_at":"2025-03-17T03:53:59.305Z","position":8,"description":null,"showcase":true,"start_date":"2021-11-01T00:00:00.000Z","id":"1536gx21zphn","page_id":"52rfkjptqh87","group_id":null}]}]
}